Who we are-

Soundsclassic.com is a division of Sound Clinic and
Video Lab, Inc. We have been servicing consumer electronics since 1970 and in the past have served as manufacturers service reps for more than 30 major manufacturers.
We keep a large inventory of common and also
very hard to find parts. We have a staff of five full
time service technicians, a parts manager as well as
secretarial and sales staff.

"We are here to help you with your service needs!"

Store Location-

Our store is located at 4444 Center Terrace on the
corner of Alpine Road and Center Terrace, across
from the entrance to Colonial Village Mall and next to
Anderson Mitsubishi in Rockford, IL. Our store hours are Tues-Fri 10:00am til 6:00pm and Sat. 10:00am til 3:00pm. We are closed on Sunday and Monday. Our phone number is 815-398-0560.

Our Warranty and Disclaimer-

All equipment sold or serviced is warranted for 90 days from the date it is received by you.
In the event that this unit would require service.
Video Lab, Inc. agrees to service this unit at our repair facility located at the above address. Where as any necessary Parts and Labor costs including return
shipping will be covered at our expense, provided the
unit has not been abused in any fashion, opened
and/or worked on by another person or service facility
or damaged in shipping. This unit has been thoroughly tested and inspected prior to shipping it to you. Any damage to the box or the unit itself should be reported
immediately to the carrier and the shipper.
All electronics are shipped double boxed and insured.
*Do not throw the shipping boxes away! Units returned
for any reason, must be returned in the original boxes
they were shipped in. Also, *insurance claims by the
carrier will not be paid unless the original shipping
boxes and packing can be inspected.

Returns-

In the event that you are not happy with the item you have purchased. The item must be returned within 7 days of receipt. Refund will be issued via company check. Refund will only be issued after item has been returned and inspected and shown to be in the same condition it was shipped, including all accessories. The item must be returned in the original boxes and packaging it was shipped and insured for the original same amount. A 15% restocking fee will be charged on all return items that are found to have no problem. Return shipping, insurance and any Credit Card sales fees are the buyers responsibility and will not be refunded.